Optimizing Your Marketplace: How to Rank Sellers by QC Performance Using the KAKOBUY Spreadsheet
In the dynamic world of e-commerce, maintaining high-quality supply chains is paramount. For platforms and buyers using KAKOBUY, effectively evaluating and ranking sellers ensures consistent product quality, reliable delivery, and superior customer satisfaction. This guide outlines a systematic method to rank sellers using a dedicated KAKOBUY spreadsheet by assigning weighted scores to key performance indicators (KPIs).
The Core Performance Pillars
Our ranking model is built on three critical pillars of seller performance. Each pillar is measurable and directly impacts the overall buyer experience.
- Inspection Success Rate (Quality):
- Communication Speed (Responsiveness):
- Delivery Punctuality (Reliability):
- Communication Speed (Responsiveness):
Building the Ranking Spreadsheet: A Step-by-Step Guide
Step 1: Data Collection & Sheet Setup
Create a spreadsheet with the following columns for each seller:
| Seller ID/Name | Inspection Pass Rate (%) | Avg. Response Time (Hours) | On-Time Delivery Rate (%) | Weighted Score | Performance Rank |
|---|---|---|---|---|---|
| Seller_A | 95 | 2.5 | 98 | To be calculated | To be calculated |
| Seller_B | 82 | 12.0 | 85 | To be calculated | To be calculated |
Step 2: Assigning Weights & Normalizing Scores
Not all KPIs are equally important. Assign a weight to each pillar based on your business priorities. For example:
- Inspection Success Rate:50% (0.5)
- Communication Speed:20% (0.2)
- Delivery Punctuality:30% (0.3)
Since a lower response time is better, we must invert
Use the following formula for each seller in your spreadsheet's Weighted Score Formula: Simplified Practical Formula (using normalized response score): Once the Weighted Score is calculated for all sellers, use the spreadsheet's The final ranked list provides a clear, data-driven hierarchy of sellers. By implementing this structured weighted scoring system within the KAKOBUY
Pro Tip:
Step 3: Calculating the Weighted Score
Weighted Score
(Inspection Rate * 0.5) + ((1 / Avg Response Time) * Max_Response_Time * 0.2) + (On-Time Delivery Rate * 0.3)
(Inspection%)*0.5 + ((120 - Min(Response_Time_Hrs, 120))/120*100)*0.2 + (Delivery%)*0.3
*This example caps response time at 120 hours for a fair 0-100 scale.
Step 4: Ranking the Sellers
RANK.EQ
Interpreting the Results & Taking Action
Conclusion